Frequently Asked Questions
Q: How does my member claim get processed?
A: Claims are captured on the system and submitted directly to the
various administrators via EDI.
Q: Which medical Aids are we connected with?
A: All Major South African Medial Aid Schemes and Administrators
inlcuding Botswana and Swazi-Med. Over 700 Medical Aids and 200
Administrators in Total.
Q: What happens to outstanding patient debt?
A: Medfast provides a debt collection facility for the recovery of patient liables
Q: What if I do not have the hardware can I still join Medfast?
A: YES. Should you not have the necessary computer hardware we offer a facility where we will process your paper claim submission on our system. Including all services already mentioned!
Q:What will it cost me?
A: We charge one flat rate depending on the options your interested in:
* Software Installation
* Paper Claim Option.